Please contact us to switch to your new device.
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Where to get the my subscription code?
After you login, please check it in MY ACCOUNT-My Orders-View Order-SKU / IPTV CODE
Can it use with smart tv？
It can use in some Android OS smart tv like Samsung and LG smart tv.
Possibly the problem is apk too old, do please install the latest apk.
That meaning subscription code is transfered, please contact the seller to solve.