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Code & APK FAQ

How to do if the device broken?

by Admin|Published 2019-11-19

Please contact us to switch to your new device.

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How to get the channel list?
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How to get the channel list?

Please contact us if you want the channel list.

How many days in a monthly package? How many days in one month subscription?
Published 2019-11-19

How many days in a monthly package? How many days in one month subscription?

Our package service days as below: One Month:31days Three Months: 93days=31days*3 Six Months: 186days=31days*6 Twelve Months: 372days31days*12

How to update the APK?
Published 2019-11-19

How to update the APK?

The apk will be auto updated. And also you can visit our website for the news.

Why dose the trial code not work?
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Why dose the trial code not work?

May the device tested the trial code before. Our service limites one device one trial code only.

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Q:Donot receive the activation email?

A:Please refesh your email box after 5mins of your registration and check the email box or spam box even. If you still donot get our activation email, please check your email service or change another server like google.

Q:If you not received order email?

A:1. Website login to your account, click my order, you can view your subscription code
2. The subscription code will be sent to your email at once automatically when paid. If not received in 5mins, please check whether in your spam box or contact us directly:

Q:Credit Card payment failed, any other way?

A:(1)Please not use VPN, make sure your Credit Card iussing country is the same as now internet login country.
(2)Do payment by Western Union or AliPay. Please contact.

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