Please check as below: 1. please make sure the code input correctly. 2. If still problem, please check whether installed the apk […]
Standard Version & Plus Version, both are with same channels. The main difference as below: 1. Plus Version with over 200+ Channels […]
There would be some reasons for subscription code not working. Please check as below: 1. Please fill in the code number carefully […]
It is internet problem.And the suggestion as below: 1. wait 5-10mins, it would disappear. 2. or reinstall the apk(latest apk), then try […]
Q:Donot receive the activation email?
A:Please refesh your email box after 5mins of your registration and check the email box or spam box even. If you still donot get our activation email, please check your email service or change another server like google.
Q:If you not received order email？
A:1. Website login to your account, click my order, you can view your subscription code 2. The subscription code will be sent to your email at once automatically when paid. If not received in 5mins, please check whether in your spam box or contact us directly：
Q:Credit Card payment failed, any other way?
A:(1)Please not use VPN, make sure your Credit Card iussing country is the same as now internet login country. (2)Do payment by Western Union or AliPay. Please contact.